MP Naveen Jindal listens to public grievances during a public hearing at the Irrigation Rest House in Yamunanagar.
During Public Hearing, Jindal Orders Action on Polluted Water Discharge, Illegal Encroachments and Road Conditions; Says People Must Not Be Forced to Make Repeated Trips to Government Offices
PEN OF DEMOCRACY NEWS DESK YAMUNANAGAR
Kurukshetra MP Naveen Jindal has said that resolving genuine public grievances is a fundamental responsibility of both the government and the administration, and officials must ensure that citizens do not have to repeatedly move from one office to another to get legitimate work done. He made the remarks while interacting with residents during a public hearing organised at the Irrigation Rest House, where he listened to a range of civic and administrative issues and directed officials present at the meeting to take appropriate action for their timely resolution.
Jindal said the administration must adopt a more responsive approach towards citizens and ensure that genuine complaints are dealt with seriously and within a reasonable timeframe. He directed officials to examine the issues raised during the public hearing and take necessary steps instead of allowing matters to remain pending unnecessarily.
The MP also stressed that government officials must regularly review the functioning of their respective departments and identify areas where administrative procedures can be improved. According to him, better governance can only be achieved when officials understand their responsibility towards the public and work with a sense of accountability.
He said Prime Minister Narendra Modi’s vision of a Viksit Bharat can be achieved only when every section of society performs its responsibilities sincerely. He also said Haryana Chief Minister Nayab Singh Saini was working continuously to take the state forward and make it a leading state, adding that collective efforts and cooperation from citizens and the administration would be necessary to achieve this objective.
Clean Yamuna to Be Taken Up in DISHA Meeting
Jindal said that making the Yamuna river pollution-free remains one of his priority projects and described it as a personal dream to see the river free from untreated and contaminated discharge. He expressed concern that polluted water was still being released into the Yamuna at several locations, including areas falling within his parliamentary constituency.
He said the issue of pollution in the Yamuna would be included in the agenda of the forthcoming DISHA meeting in Yamunanagar, where senior officials from the departments concerned would be asked to present details of the measures taken so far to prevent the discharge of polluted water into the river.
Jindal directed the concerned officials to come fully prepared for the meeting and provide details of the steps undertaken to address the problem. He said the administration must establish clearly what action has been taken to stop untreated water from entering the river and what further measures are required.
Residents of Tigra village also raised concerns regarding the discharge of polluted water into the Yamuna. They told the MP that contaminated water was reportedly being discharged into the river at several locations and alleged that the situation was contributing to serious health concerns in their area, including a higher number of cancer cases being reported in the village.
Taking note of the concerns, Jindal spoke to the concerned officials over the phone and directed them to take immediate steps to prevent polluted water from entering the Yamuna. He stressed that protecting the river was not merely an environmental responsibility but also a matter directly connected with public health and the quality of life of communities living in its vicinity.
He indicated that the forthcoming DISHA meeting would provide an appropriate platform to examine the issue in detail, review departmental action and establish greater accountability for controlling pollution in the river.
Strict Action Sought Against Illegal Colonisers
Another major issue raised during the public hearing was the development and sale of plots in unauthorised colonies. Jindal said strict legal action should be taken against those developing illegal colonies and selling plots to unsuspecting buyers.
He said people often invest their lifetime savings in purchasing plots, only to discover later that the colony is unauthorised and lacks basic civic infrastructure. Such residents can subsequently face difficulties in accessing facilities such as sewerage, electricity, roads and other public services.
Jindal appealed to residents to exercise caution before purchasing plots and verify whether the colony and property have the required approvals. He said citizens should avoid investing their hard-earned money in unauthorised colonies without checking the legal status of the land and development.
During the public hearing, some residents approached the MP with complaints that their colony had been classified as unauthorised and, as a result, they were not receiving basic facilities such as sewerage and properly developed streets.
Officials informed Jindal that development work in such areas was facing legal hurdles. Taking note of the situation, he directed the authorities to take action against those responsible for carving out and selling unauthorised colonies. He said innocent residents should not be left to bear the consequences of activities carried out by people who develop illegal colonies for financial gain.
Jindal emphasised that effective enforcement against unauthorised colonisation was necessary not only to protect residents but also to prevent more people from being trapped in similar situations in the future.
Roads to Be Made Pothole-Free, Encroachments Removed
Jindal also reviewed complaints relating to roads and encroachments. He directed officials of the Public Works Department and Marketing Board to take steps to improve the condition of roads and initiate work to make them pothole-free.
He said roads are a basic public facility and their poor condition can create difficulties for commuters, particularly in rural areas. The MP asked the concerned departments to assess damaged stretches and undertake necessary repair work without unnecessary delay.
He also directed officials to remove illegal encroachments from roads and ensure that public pathways remain accessible. During the public hearing, several issues related to encroachment in rural areas were raised, including the practice of placing cow dung on roadsides and constructing ramps that obstruct public passages.
Jindal said such encroachments should not be allowed to obstruct public roads or create inconvenience for residents. The concerned departments were asked to take appropriate action and ensure that roads remain free for public use.
The MP also assured residents that he would write to the Railway authorities regarding their demand for stoppages of trains at Kalanour railway station. The demand was raised during the public hearing, and Jindal said the matter would be taken up with the concerned authorities.
The public hearing provided residents with an opportunity to directly raise issues concerning civic infrastructure, environmental protection, unauthorised colonies, roads, encroachments and transportation facilities. Jindal’s directions covered several departments, reflecting the need for coordinated administrative action on issues that directly affect everyday life.
The MP reiterated that public representatives and officials must remain accessible to citizens and respond to genuine grievances with seriousness. He said the objective of such interactions should be to identify problems at the ground level and ensure that appropriate departments take timely action.
He also stressed the importance of accountability in administration, saying officials should review their own working methods and remove procedural hurdles wherever possible. Citizens, he said, should not be compelled to repeatedly visit government offices merely to secure services or resolutions to legitimate problems.
The meeting was attended by several public representatives and local leaders, including former MLA Ishwar Singh, Haryana Safai Karamchari Commission Chairman, Nepal Singh Rana, Narendra Rana, Agni Vijay, Zila Parishad Deputy Chairman Avdesh Rana, Mandal President Mainpal Poswal, Hemraj Singh, Paramjit Pummy, Sarpanch Satish Saini, Devdutt Sharma, Shivram, Councillor Rajiv Arya, Councillor Amit Kamboj, Sushil Dutta, Radaur Municipal Committee Chairperson Shalu Mehta and Vipin Kamboj.
The issues raised during the meeting are expected to be followed up with the respective departments. Jindal’s emphasis remained on timely grievance redressal, environmental protection, improved civic infrastructure and stronger action against activities that adversely affect residents.
The MP said that public administration must ultimately remain focused on the needs of ordinary citizens. Whether the issue concerns clean water, roads, public land, sewerage, encroachments or transportation, authorities must ensure that legitimate public concerns are examined seriously and resolved through coordinated and accountable action.
Jindal directed the concerned officials to come fully prepared for the meeting and provide details of the steps undertaken to address the problem. He said the administration must establish clearly what action has been taken to stop untreated water from entering the river and what further measures are required.
